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Return Policy
1. Return Policy
- Return Window: Returns are accepted within 7 days of receiving the product.
- Conditions for Return:
- The product must be new, unused, and intact in its original packaging.
- Returns are accepted for size mismatches or if you receive the wrong item.
- An unboxing video is mandatory for all return requests to validate the product condition and ensure transparency.
- How to Request a Return:
- Contact us at futurdropstore@gmail.com with your order details and the unboxing video.
- Our team will review your request and guide you through the return process.
- Return Shipping: Return shipping charges, if applicable, will be communicated during the process.
2. Refund Policy
- Refund Timeline: Refunds will be processed within 10 business days after receiving and inspecting the returned product. The timeline may vary depending on your bank or payment provider.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
- Non-Refundable Items: Products that are damaged, used, or not returned in the original condition will not be eligible for a refund.
Important Notes
- Ensure that the unboxing video clearly shows the product condition as received.
- Products returned without prior approval or without meeting the above conditions will not be eligible for a refund.
For any questions or assistance regarding returns and refunds, please contact us:
📧 Email: futurdropstore@gmail.com